Administrative Reviews & Tribunal Insights
Date: Tuesday 24 June 2025
Time:Â 12.00pm AEST
Access: Via the Inner Circle Resource Hub
This OT Masterclass topic is only available to members of
Verve OT Learning's Inner Circle
What will you learn?
Supporting NDIS participants through an appeal at the ART requires a clear understanding of the review process, the role of evidence and how to advocate effectively within your OT scope.
In this masterclass, you will learn:
- How the Administrative Review Tribunal (ART) process works in the context of the NDIS
- What types of evidence are most effective during an appeal
- The OT’s role in supporting participants through the review process
- Strategies for advocating within your scope of practice
- How to clearly communicate participant needs, goals and functional outcomes
Who is this masterclass for?
This masterclass session is specifically designed for Occupational Therapists working with NDIS participants who are navigating the Administrative Review Tribunal process.
It’s particularly relevant for OTs involved in assessment and report writing or those supporting participants through plan reassessments and appeals.
Why attend?
The appeals process can be complex but OTs have a valuable role to play.
This session will provide you with the clarity, confidence and practical tools to support participants effectively through an ART appeal, ensuring their voice is heard and their goals are well represented.
What is an OT Masterclass?
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Each month, the Inner Circle brings you a new practical OT Masterclass, designed to support your role as an Occupational Therapist.
These sessions are presented by experienced guest OTs who share real-world strategies, tools and insights.
The content applies across a wide range of OT practice areas – not just the NDIS – making it relevant for clinicians in diverse settings.
Join the live session to take part in open discussion, ask questions and learn alongside fellow OTs.
Can’t make it live? No worries – the session recordings are available anytime in the Inner Circle resource hub, so you can catch up when it suits you.
What other OT Masterclass topics are covered?
Past OT Masterclass sessions hosted by guest presenters for Inner Circle members include:
- Dignity of Risk vs WHS in manual handling practice
- Self-Leadership to Prevent Burnout
- Obligations for Managing Health Records
- Using QR Codes to Gather Information
- Retailing Products to Clients
- AI for Report Writing
- Invoicing Simplified
- Introduction to Vision ImpairmentÂ
and more!
Who is the Inner Circle membership for?
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The Inner Circle supports OTs at all stages of their NDIS journey
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OTs new to the NDIS:Â Join a welcoming community as you start your career, gain confidence and learn from a wealth of training materials.
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Experienced OTs:Â Access exclusive resources and ongoing updates to tackle the complexities of the NDIS and streamline your practice.
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OT Practice owners:Â Keep the OTs in your organisation informed and up to date with continuous access to resources and NDIS updates.
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Sole trader OTs:Â Stay connected to a supportive community of professionals and access exclusive resources and support.
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Access the resources, support and insights you need to thrive in the NDIS space.
Whether you're just starting out or looking to streamline your practice, we have the tools and community to help.
Become a Member
Why Join Verve OT Learning’s Inner Circle?
NDIS Templates
& Guidance
Access our comprehensive resource hub of downloadable and customisable OT NDIS templates, report-writing guides and sample reports.
This will save time and ensures your documentation aligns with NDIS requirements.Â
 Weekly Q&A
Sessions
Do you have questions that can't wait?
Submit questions ahead of time for prompt, expert responses or attend live to receive immediate answers. Gain valuable insights and share experiences with fellow members.
OT Masterclass &
NDISÂ Insight Sessions
Monthly OT Masterclass sessions provides targeted professional development across a broad range of OT practice. NDIS Insight sessions addresses challenges OTs are currently facing in the NDIS and nagivating new changes and updates.
A Supportive
OT Community
Working as a sole trader or being the only OT in your organisation can feel isolating. As an Inner Circle member, you’ll be part of a community of people
who share your challenges, interests and professional drive.
Service Agreement NDIS Template
Service agreements outline the terms of service between you as an OT and your client. This foundational NDIS template includes the responsibilities of both parties, payment terms, support details, complaint processes and termination procedures. It's customisable, so you can add your own branding and adjust specifics, such as travel charges or service duration, to fit your practice.
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Functional Assessment Templates
Functional assessments are critical for OTs in the NDIS space – but the NDIS doesn’t provide a standardised template. Our functional assessment template helps you structure your assessments to cover all the details the NDIS requires, from assessment tools to recommendations. We offer templates for all functional assessments, including SDA, SIL and ILO assessments.
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Schedule of Support NDIS Template
Used in conjunction with the Service Agreement, a schedule of support specifies the number of hours and costs involved in the services provided. This formal document is given to participants and family members to ensure they understand the investment required for the services.
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Report-Writing Guides
Many of our NDIS templates come with report-writing guides, perfect for anyone unfamiliar with or needing to refresh their knowledge of NDIS reporting requirements. The guides provide advice on how to complete each section of the template, ensuring your reports are thorough and compliant.
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Checklists and other resources
We've also created a range of checklists, services overviews plus gathered our favourite external resources in the one spot for members to access. Our inner circle resource hub also includes the A-Z of the NDIS, with individual 5-10minute video tutorials on a range of NDIS related topics to guide you through your NDIS OT journey.
Access personalised, weekly Q&A sessions with Sarah and your Inner Circle community
At our weekly Q&A sessions, Inner Circle members access personalised, weekly support in a group discussion that works like ongoing supervision.
If you encounter a challenge that’s holding you back – whether it’s a documentation issue, a client question or a change in NDIS policy – you can ask your questions at our Q&A session for a quick, expert response.
You won’t need to wait more than a week for answers, so you can continue providing your services without delay.
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Submit questions in advance
You don’t need to be present live to get your questions answered, either. Submit your queries beforehand, and they’ll be addressed during the session. Afterwards, you can watch the video recording, complete with timestamps to help you quickly locate the answers to your specific questions.
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Get real-time advice
If you’re able to join live, you can participate in discussions and ask additional questions on the spot. Along with guidance from experts, you’ll benefit from the collective insights of other OTs.Â
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BONUS: Q&A recordings
Access all previous recordings of Q&A to further your professional development. This includes access to Q&A sessions that occurred before you sign up as an Inner Circle member. Perfect for drives between clients or waiting for school pickup.
You know our OT Masterclass, but what about NDIS Insight sessions?
NDIS Insights
A live session on current NDIS happenings, explainers of new resources and answers to your key questions. Are you as excited as we are?
Held at the same time each month, NDIS Monthly Insights will ensure you’re always armed with the latest knowledge and expertise, ready to navigate any changes with confidence.
Each session will cover:
- Timely updates on NDIS developments, announcements and trends
- Clarifications and walk-throughs of new resources we’ve released (e.g. report templates, tools)
- A chance to ask questions and stay on top of what's most relevant right now
We confirm the specific content a few days prior to each session, so it’s always fresh, current and tailored to what’s happening now in the NDIS.
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Is this different to NDIS Deep Dive?Â
These sessions used to be called NDIS Deep Dive, exclusive to Inner Circle members. Topics were pre-determined months in advance with a focus on an area of the NDIS relevant to OTs.
However, as we know, the NDIS is constantly evolving. Our approach to these sessions has evolved with it!
To ensure we remain up to speed with all that is happening in the NDIS, NDIS Insight sessions have replaced NDIS Deep Dive sessions. They continue to occur monthly and will be recorded for Inner Circle members to access if you can't attend live or would like to revisit a topic.
